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The data protection policies in the sales of tickets to the World Cup matches have now brought the German Federal Association of Consumer Advice Centres on the scene. The order form for the tickets would give, they argue, the impression that fans were obliged to give their consent to sharing of their data for advertising purposes to have their application processed at all. “This kind of collection of data of all applicants, of whom nine out of ten will be left empty-handed anyway, is way over the top,” Patrick von Braunmuehl, board member of the Association of Consumer Advice Centres, says in German newspaper “Die Welt”. FoeBuD had addressed these points already in their update and their press release from Jan. 20. The Federal Association of Consumer Advice Centres will now send a note of caution to the DFB (German Football Association). Until 14 February the DFB will have time to react.
The consumer protectors criticise several points. For instance that spectators have to waive their rights to the use of images made of them, when they are filmed or photographed, or that in case of a rescheduling of a match they won’t be refunded but given "rain checks", except in cases of “unreasonable effort”, whatever that may mean.
(Sources: German newspapers “Koelnische Rundschau”, “Die Welt” and “Frankfurter Allgemeine Zeitung”
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